Terms & Conditions

http://www.lecavalier.studio / (the “website” or “site”) is operated by LECAVALIER STUDIOS INC . Throughout the site, the terms “we”, “us”,“our” and “Lecavalier” refer to LECAVALIER STUDIOS . A website user or visitor may be referred to as “you” or “the user”.
This policy was last modified on July 20th, 2020. Any new features or tools added to the current website are also subject to these Terms and Conditions. LECAVALIER STUDIOS INC. reserves the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
These terms apply to all users and visitors of the website, including without limitation: browsers, vendors, customers, merchants, and/or contributors of content. Your use of this website confirms your agreement to the following Terms and Conditions, including any additional Terms and Conditions and policies referenced herein and/or available by hyperlink.

COPYRIGHT

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of LECAVALIER STUDIOS INC. website or its products. This website contains copyrighted material including without limitation, text, software, graphics, logos, button icons, images, video clips, music/sound, and illustrations which are protected by Canadian and International copyright laws.

ACCURACY, CONTENT, AND SPECIFICATIONS

To the best of our efforts, we make all information and data made available on this website as accurate, complete and current as possible. Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website or on any related website is inaccurate at any time.
All images and colours represented on the website are the most accurate to the garment or accessory true nature however the actual colour you see will depend on the resolution output of the screen of the device you are using to access our website. We cannot guarantee that your device will accurately display such images and colours.
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

PAYMENT AND CURRENCY

We accept payment through PayPal and direct payment by Visa, MasterCard, and American Express debit and credit cards.
The pricing and currency are displayed based on the IP address of your device. For example, if you are accessing our website from Canada, prices will be displayed in CAD whereas if you are accessing our website from the United Kingdom, prices will be displayed in GBP. Please note that the price and currency charged is also determined by the shipping address entered at checkout.

SALES TAXES

Any orders shipped within Canada are subject to sales taxes.

• Alberta, Northwest Territories, Nunavut and Yukon (5% GST)
• Saskatchewan (5% GST + 5% PST or total sales tax of 10%)
• British Columbia (5% GST + 7% PST or total sales tax of 12%)
• Ontario and Manitoba (5% GST + 8% PST or total sales tax of 13%)
• Quebec (5% GST + 9.975% PST or total sales tax of 14.975%)
• New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador (5% GST + 10% PST or total sales tax of 15%)
  All orders outside of Canada are not subject to any sales tax(es).

SHIPPING AND ORDER PROCESSING

LECAVALIER STUDIOS INC. proudly ships internationally. See below for rates and transit times.

• Canada: _____________ $ (Standard 1-7 Days)
• USA: _____________$ (Standard 1-7 Days)
• Europe: _________$ (Standard 2-7 Days)
• Asia: _________$ (Standard 2-7 Days)
• International (rest of the World): _________$ (Standard 2-10 Days)

Please allow 1-2 business days for order processing and verification.
You will receive a confirmation email regarding your order and a separate email when it has shipped. In rare cases, these email(s) may end up in your junk or spam folder. All shipments are provided with a tracking number.

Please note the following:

• We do not ship to P.O. boxes.
• International shipments may be subject to local duties and taxes. International customers are responsible for all taxes and duties associated with the shipment of their order. If you have any questions or concerns about your order, you can contact us at cc@lecavalier.studio

You can return or exchange any item(s) as long as it abides by LECAVALIER STUDIOS INC. return/exchange policy, stated below:

• Return / Exchange claim must be made within 14 days of the delivery date.
• Damage claim must be made within 2 days of the delivery date.
• Merchandise must be in its original condition with original tags and packaging included.
• Merchandise cannot be altered or washed. If any of these requirements are not met, we may reject the return and send the garment(s) back to you.

RETURN AND EXCHANGE PROCESSING

Simply email cc@lecavalier.studio with your order confirmation number and a request for a return authorization number and we will provide you with complete details for the return or exchange. Please be advised when making an exchange; should the new product cost higher, we will charge the product cost difference whereas vice versa, should the new product cost lower, we will refund the product cost difference. Original shipping fees are not refundable. You are responsible for all shipping fees associated with sending your parcel back to us. All returns or exchanges must be confirmed and authorized by us via email prior to sending or bringing any garments back. We do not accept any returns or exchanges if there is no proof of authorization from us. You will receive your refund through the same means used to make your initial purchase. Please note refunds are only processed after we confirm receipt of the garment(s), given that they meet our return or exchange policy. In any case they do not, the garment(s) will be sent back to you where any shipping fees will have to be incurred by the receiving party. Please allow 1-2 business days to process your return or exchange requests. If you have any questions or concerns about your order, you can contact us at cc@lecavalier.studio

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or it’s content: (a) for any unlawful purpose; (b) to submit false or misleading information; © to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of www.lecavalier.studio or of any related website, other websites, or the Internet; (d) to collect or track the personal information of others; (e) to spam, phish, pretext, spider, crawl, or scrape; (f) for any obscene or immoral purpose; or (g) to interfere with or circumvent the security features of the website or any related website, other websites, or the Internet. We reserve the right to terminate your use of the website or access to our products or any related website for violating any of the prohibited uses.
We reserve the right to refuse any order you place with us if deemed necessary. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.